SOP โ€“ Standard Operating Procedures

Version-controlled, audit-friendly operating procedures for release management, escalation, and production support.

๐Ÿ“Œ Publisher Content

Standard Operating Procedures (SOPs) ensure that all operational processes are repeatable, consistent, and auditable. These documents guide DevOps engineers, release managers, and support teams on how to execute tasks safely and efficiently.

By following SOPs, teams reduce errors, accelerate deployment cycles, and maintain regulatory and quality compliance. This educational reference page illustrates the types of SOPs used in real-world DevOps environments.

SOP (Standard Operating Procedures)

Follow structured steps to maintain operational consistency.

SOP workflow diagram showing steps for release management and escalation

"This workflow diagram shows the SOP process from accessing the local repository to updating documents, ensuring audit compliance.".

What is release management?

Release management is the process of identifying, planning, building, reviewing, testing, deploying, supporting, and collecting feedback for new software releases or updates. Releases ensure that products are delivered safely and consistently to end-users while minimizing downtime and failures.

Well-defined release processes improve quality, reduce risk, and help teams track metrics that influence operational stability. They are a crucial part of a mature DevOps framework.

Available SOPs

Downloadable SOP documents for various operational areas.

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Release Management

Step-by-step guide for release approvals and deployments.

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Escalation Procedures

Clear steps to escalate incidents effectively.

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Production Support

Guidelines for handling production issues and support.

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RM Contacts

Release management owners and contact information.

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How SOPs Are Managed

All SOPs are stored locally and versioned for audit purposes.

โšก SOP Workflow

  • ๐Ÿ“‚
    Access Local Repository
    Navigate to sops/ folder to access all SOP PDFs.
  • โœ…
    Download or Update
    Select any SOP PDF to download or replace with an updated version.